PRIVACY POLICY
QUICK GUIDE TO
CONTENTS
INFORMATION WE
COLLECT ON OUR WEBSITE
HOW WE USE THE
INFORMATION WE COLLECT
SHARING OF
INFORMATION
INFORMATION WE
RECEIVE FROM THIRD PARTIES
YOUR PRIVACY
RIGHTS, CHOICE AND ACCESS
ADVERTISING/BEHAVIORAL
TARGETING; HOW TO OPT-OUT
MINORS
SECURITY OF YOUR
INFORMATION AND PHISHING SCAMS
THIRD-PARTY
WEBSITES
CONSENT TO
PROCESSING AND TRANSFER OF INFORMATION
CHANGES
INFORMATION WE COLLECT ON OUR WEBSITE.
We may collect personally identifiable information (“Personal Information”) (information that can be used to identify you as an individual) from you. The types of information that Portland Metro Toyota Dealers Association (“PMTDA”) collects about you may include, but are not limited to:
contact information (such as name,
address, city, state and ZIP code, email address and telephone number);
vehicle information (such as vehicle
identification number (VIN), make, model, model year, selling dealer, servicing
dealer, date of purchase or lease and service history);
vehicle performance data (such as engine
and transmission performance, airbag deployment conditions or crash or near
crash information about how a vehicle’s systems performed);
dealership information;
demographic information (such as age
range, marital status and household composition);
non-credit-related marketing profile
information (such as when you plan to purchase or lease; the vehicle in which
you're interested);
relationships you have with PMTDA in
addition to the purchase and servicing of your vehicle;
incentive eligibility verification
information (such as college name, branch of service or credit union name for
vehicle purchase programs);
Social Security Number (in limited
circumstances PMTDA may collect SSN, for example if you win a sweepstakes or
receive compensation that must be reported for government tax purposes);
investor information (name, address,
phone number and email address);
stockholder services information (such as
account information); and
photographs such as those that you may
submit for contests or sweepstakes
The types of Personal Information we collect may vary depending on your use of the features of the Website. For example, we will collect your credit card number and other payment related information in connection with your purchase of products and/or services through the Website, and we will collect Personal Information when you submit comments or participate in sweepstakes, contests, games, special events, promotions, blogs and chats, surveys and phone calls ("Programs"). We may record phone conversations between you and Our Dealer Members and which may contain or include Personal Information. In addition, we may post customer testimonials/video testimonials on our Website which may contain Personal Information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.
At times, PMTDA utilizes third party social media management services to collect and analyze publicly available information on various social media sites. Information that you post on those sites, as well as publicly available information that you post on other pages made available through those sites and on other social media sites may be used by the PMTDA for customer satisfaction, customized marketing, marketing analysis, consumer research and other legitimate business purposes.
Some
features on the Website may permit you to submit information about other
people. For example, if you wish to invite your friends to participate in a
Program offered through the Website or forward particular content from the
Website to your friends, you will be asked to submit your friends’ e-mail
addresses. Our use, sharing and protection of the other person's information
will also be subject to the terms of the Program and this Privacy Notice.
Information We Collect Automatically
Whenever you visit or interact with the Website, we, as well as any third-party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about how the Website are accessed and used ("Usage Information"). Usage Information may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of features or applications on the Website, such as interactions with friends and group activities. This information helps us keep our Website fresh and interesting to our visitors and allows us to tailor content to a visitor’s interests. Usage Information is generally non-identifying, but if PMTDA associates it with you as a specific and identifiable person, PMTDA treats it as Personal Information.
We automatically collect your IP address or other unique identifier ("Device Identifier") for the Device (computer, mobile phone, tablet or other device) you use to access the Website. A Device Identifier is a number that is assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier. We may use a Device Identifier to, among other things, administer the Website, help diagnose problems with our servers, analyze trends, track users’ web page movements, help identify you and your shopping cart, and gather broad demographic information for aggregate use.
The technologies used on the Website to collect Usage Information, including Device Identifiers, include but are not limited to: cookies (data files placed on a Device when it is used to visit the Website), mobile analytics software and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed). Cookies may also be used to associate you with social networking sites like Facebook and Twitter and, if you so choose, enable interaction between your activities on the Website and your activities on such social networking sites We, or our vendors, may place cookies or similar files on your Device for security purposes, to facilitate site navigation and to personalize your experience while visiting our Website (such as allowing us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location, or demographic information). A pixel tag may tell your browser to get content from another server.
If you do disable or opt out of receiving cookies, please be aware that some features and services on our Website may not work properly because we may not be able to recognize and associate you with your PMTDA account(s). In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect about and from you for a variety of business purposes such as to respond to your questions and requests such as requests for product information, new vehicle information alerts, and brochures; advise you of important safety-related information; enable you to participate in promotional activities, or other Programs; provide you with access to certain areas and features of the Website such as your interactions with other users; verify your identity; communicate with you about your account and activities on the Website and, in our discretion, changes to any PMTDA policy; tailor content, advertisements, and offers we serve you; improve the Website; comply with license obligations; and for purposes disclosed at the time you provide your Personal Information or otherwise with your consent. We collect your location-based information for the purpose of providing you with offers and other information relevant to your location. We will only share this information with our mapping provider for the sole purpose of providing you with the service.
SHARING OF INFORMATION
Except as described here, we will not provide any of your Personal Information to any third parties without your specific consent. We may share non-Personal Information, such as aggregate data and Usage Information with third parties. We may also share your information as disclosed at the time you provide your information, as set forth in this Privacy Notice and in the following circumstances:
We may share your Personal Information with third parties that perform functions on our behalf (or on behalf of our partners) such as service providers that host or operate our Website, analyze data, process transactions and payments, fulfill orders or provide customer service; advertisers; sponsors or other third parties that participate in or administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance and "powered by" partners or partners in co-branded sites. These third parties may use the information to compile a profile of you and/or your activities and they may share that information with others or use it for services and marketing purposes. Your Personal Information may also be used by us or shared with our subsidiaries, affiliates, sponsors, partners, advertisers or other third parties to provide you with product information and promotional and other offers.
If you choose to participate in a Program, your Personal Information may also be shared with our Program partners and may be used by our Program partners if you indicate your interest in receiving communications directly from that company. If you elect to receive communications from our business partner, your information will be used by that company in accordance with its policies, and this Privacy Notice will not apply to that company's use of your information. Sometimes the rules, terms and conditions or disclaimers that apply to a particular Program include information on how we may use the Personal Information that you provide to us through your participation in the Program. If there is a conflict between the rules, terms and conditions that apply to a particular Program and this Privacy Notice, those applying to the particular Program will govern. Please review all of the information about a Program before you provide us with any Personal Information.
While on our Website, you may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of your information with a third party, including social networking sites such as Facebook or Twitter. If you agree to have your Personal Information shared, your Personal Information will be disclosed to the third party and the Personal Information you disclose will be subject to the privacy policy and business practices of that third party.
We may share your Personal Information with other entities and our affiliates primarily for business and operational purposes. We may also share your information with our authorized dealers, dealer advertising associations and distributors for their own use. In the event that PMTDA is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction.
We may transfer and disclose your information to third parties to comply with a legal obligation; when we believe in good faith that the law or a governmental authority requires it; to verify or enforce our Terms and Conditions of Use or other applicable policies; to address fraud, security or technical issues; to respond to an emergency; or otherwise to protect our rights or property or security of third parties, visitors to our Website or the public.
INFORMATION WE RECEIVE FROM THIRD PARTIES
We may receive information about you from third parties. For example, if you are on another website and you opt-in to receive information from PMTDA, that website will submit to us your email address and other information about you so that we may contact you as requested. You may also choose to participate in a third party application or feature (such as one of our Facebook or Twitter applications or a similar application or feature on a third party website) through which you allow us to collect (or the third party to share) information about you, including Usage Information and Personal Information such as lists of your friends, "likes", comments you have shared, groups and location. Services like Facebook Connect give you the option to post information about your activities on our Platform to your profile page to share with others within your network. In addition, we may receive information about you if other users of a third party website give us access to their profiles and you are one of their "connections" or information about you is otherwise accessible through your “connections’” web page, profile page, or similar page on a social networking or other third party website or interactive service. We may supplement the information we collect about you through the Website with such information from third parties in order to enhance our ability to serve you, to tailor our content to you and/or to offer you opportunities to purchase products or services that we believe may be of interest to you.
YOUR PRIVACY RIGHTS, CHOICE AND ACCESS
You may also opt-out of receiving any marketing materials from PMTDA at any time by clicking here.
In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Website. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. It may not always be possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. We will retain your information (including geo-location data) for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not control certain privacy settings and preferences maintained by our social media partners like Facebook and Twitter. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.
ADVERTISING/BEHAVIORAL TARGETING; HOW TO OPT-OUT
We may use third party ad network providers to help present ads on the Website, as well as other service providers to evaluate and provide us with information about the use of the Website and viewing of our content. We do not share Personal Information with these providers (unless, of course, you give us permission). Such providers may place and access cookies, pixel tags, or similar technologies on your Device to serve you ads or other content personalized to your interests which they infer from your precise location and/or your browsing on the Website and other sites you have visited. In doing so, the provider collects or has access to non-Personal Information such as your Usage Information. The use of cookies, pixel tags, or similar technologies by these providers is subject to their own privacy policies, not ours.
If you prefer to not receive targeted advertising, you can opt-out of some network advertising programs that use your information. To do so, please visit the DAA Opt-Out Page. Please note that even if you choose to remove your information (opt-out), you will still see advertisements while you're browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The DAA Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.
MINORS
The Website is not directed to children under 18. We do not knowingly collect, use or disclose personally identifiable information from anyone under 18 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 18, we will make reasonable efforts to delete such information from our records.
SECURITY OF YOUR INFORMATION
We take information security seriously and use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Website and provide us with your information at your own risk. When we collect sensitive information on our sites or within our mobile application (such as credit card number or geo-location information), we encrypt the transmission of that information using secure socket layer technology.
PMTDA will never ask you to send passwords, login names, Social Security numbers, or other personal information through e-mail or U.S. mail or fax or text message. If you receive an email or letter by U.S. mail or fax or text message from PMTDA asking you to update your credit card information, do not respond: this is a scam. Recipients of suspicious e-mail like this should delete the message from their in-box and, if possible, update their e-mail filter settings to block e-mails from the e-mail address being used. The Federal Trade Commission and the Antiphishing Workgroup are also good sources of information about these types of security threats and how they may be reported to the authorities.
THIRD-PARTY WEBSITES
The Website may contain links to other sites that we do not own or operate. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices, even though they may use the PMTDA name or logo on their site through an agreement with us. These other sites may send their own cookies to your Device, they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any website which appears or claims that it is our Website (including those linked to through an email or social networking page).
The Website may make available chat rooms, forums, message boards, and news groups. Remember that any information that you disclose in these areas becomes public information and is not subject to the provisions of this Privacy Notice.
CONSENT TO PROCESSING AND TRANSFER OF INFORMATION.
The Website are governed by and operated in, and in accordance with the laws of, the United States, and are intended for the enjoyment of residents of the United States. PMTDA makes no representation that the Website are governed by or operated in accordance with the laws of any other nation. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Website, or providing us with any information, you (a) acknowledge that the Website are subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.
CHANGES.
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.